Privacy Policy
Effective Date: June 1, 2024
1. Introduction
At TRX Books, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, protect, and disclose your personal data in accordance with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) for EU residents, the California Consumer Privacy Act (CCPA) for California residents, and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
2. Information We Collect
We may collect personal information such as your name, email address, shipping address, and payment details when you make a purchase or register for an account on our website. Additionally, we collect non-personal information, including browsing history and device information, to enhance our services. We only collect and process personal data that is necessary for the purposes described in this Privacy Policy or as required by law.
3. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Consent: When you provide us with your consent to process your personal data for specific purposes, such as marketing communications.
- Performance of a contract: When processing your personal data is necessary to fulfill our contractual obligations with you, such as processing your orders.
- Legitimate interests: When processing your personal data is necessary for our legitimate interests, such as improving our services and preventing fraud.
- Legal obligations: When processing your personal data is required to comply with applicable laws and regulations.
4. How We Use Your Information
We use your personal information to process orders, provide customer support, and keep you updated about our products and promotions if you opt in for marketing communications. We do not sell or share your information with third parties for their marketing purposes.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Security Measures
We implement stringent security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Your online transactions are encrypted using secure socket layer (SSL) technology.
7. Cookie Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze site traffic and improve our services. You can manage cookie preferences in your browser settings.
8. Your Rights under GDPR
If you are an EU resident, you have the following rights under the GDPR:
- Right to access: You have the right to request a copy of the personal data we hold about you.
- Right to rectification: You have the right to request the correction of inaccurate or incomplete personal data.
- Right to erasure (Right to be forgotten): You have the right to request the deletion of your personal data under certain circumstances.
- Right to restriction of processing: You have the right to request the restriction of the processing of your personal data under certain circumstances.
- Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Right to object: You have the right to object to the processing of your personal data for direct marketing or other purposes based on our legitimate interests.
- Right to withdraw consent: You have the right to withdraw your consent at any time when we rely on your consent to process your personal data.
To exercise these rights or to request further information about our Privacy Policy, please contact us through the provided contact details.
9. Compliance
We adhere to applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) for EU residents, the California Consumer Privacy Act (CCPA) for California residents, and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) for Canadian residents.
10. Updates to Privacy Policy
TRX Books reserves the right to update this Privacy Policy periodically. Any changes will be posted on this page, and we recommend reviewing it regularly. If we make significant changes to our Privacy Policy, we will notify you by email or through a prominent notice on our website.
11. Contact Us
If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at:
TRX Books
5307 Victoria Drive #541
Vancouver, BC
V5P 3V6
support@trxbooks.com
+1-778-885-6290